Something wrong? Tell us - a wrong AI answer, a data request, a problem with a clinic booking, or anything else about ScoobyPaw AI. A real person reads every message.
Grievance Officer (ScoobyPaw AI)
Ratna Raju Kololagi, Founder, Scoobycares
Email: ratnakololagi@scoobycares.com
Phone / WhatsApp: +91 97410 68445
Email: ratnakololagi@scoobycares.com
Phone / WhatsApp: +91 97410 68445
This officer is appointed under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Digital Personal Data Protection Act, 2023.
How to complain
- Write from the phone number or email on your account, so we can find it.
- Tell us what happened, when, and - for a booking - the clinic name and date. Screenshots help.
- For a wrong or unsafe AI answer, include the question you asked.
What happens next
| Within 48 hours | We acknowledge your complaint and give you a reference. |
|---|---|
| Within 30 days | We resolve it and tell you what we did. Content that is unlawful or harmful is acted on faster, as the IT Rules require. |
| Not satisfied? | For data and privacy issues you can complain to the Data Protection Board of India. For a service you paid a clinic for, you can approach a consumer commission. |
See also: Your data & account deletion · Privacy Policy · Terms of Use